Privacy Policy

Last updated: June 2026

This Privacy Policy describes how InSugarWeTrust SARL (SIREN 942 171 851, 122 rue Amelot, 75011 Paris, France — "we", "us"), as operator of the Treets.me platform (the "Platform"), processes personal data in accordance with Regulation (EU) 2016/679 (the "GDPR") and the French Loi Informatique et Libertés.

1. Data Controller

InSugarWeTrust SARL is the data controller for the processing described in this policy.

Contact for all privacy matters: support@treets.me.

2. Data We Process and Why

2.1 Creators

DataPurposeLegal basisRetention
Account data (name, email, username)Account creation and operationContract (Art. 6(1)(b))Life of account + applicable limitation periods
Identity-verification data (government ID, selfie/liveness data, date of birth) — processed via DiditMandatory KYC and age verification; legal and payment-industry complianceLegal obligation and legitimate interest (Art. 6(1)(c), (f))Minimum 7 years
Payout details (bank account/IBAN)Payment of creator earningsContract (Art. 6(1)(b))10 years (accounting law)
Uploaded content and moderation resultsContent hosting, mandatory pre-publication moderation, legal complianceContract and legal obligationLife of content + records obligations
Earnings and transaction recordsAccounting, tax, anti-money-laundering complianceLegal obligation (Art. 6(1)(c))10 years

2.2 Buyers

DataPurposeLegal basisRetention
Email addressPurchase delivery, receipts, supportContract (Art. 6(1)(b))10 years (with transaction records)
Transaction data (amount, content reference, timestamp)Order processing, accounting, fraud preventionContract and legal obligation10 years
Age declaration (timestamped)Age-verification complianceLegal obligation (Art. 6(1)(c))10 years
Technical data (IP address, device identifiers)Security, fraud prevention, abuse detectionLegitimate interest (Art. 6(1)(f))13 months maximum

Payment-card data is collected and processed directly by our payment service providers acting under their own privacy policies. We never store full card numbers.

3. Processors and Recipients

We share personal data only with the following categories of recipients, under data-processing agreements where required by Article 28 GDPR:

ProviderRoleData concerned
DiditIdentity and age verification (KYC)Creator ID documents, biometric verification data
Hive Moderation (thehive.ai)Automated visual content moderationUploaded content (analysed for classification)
CloudflareInfrastructure and CSAM scanning (hash-matching with automated NCMEC reporting)Uploaded content (processed as hashes)
Payment service providers (acquiring bank and payment gateway)Payment processing for adult contentPayment and transaction data
Hosting and storage providersInfrastructure, content storagePlatform data
Email delivery providersTransactional emailEmail addresses
Authorities, NCMEC/INHOPEMandatory reporting of illegal content; lawful requestsData strictly necessary to the report or request

We do not sell personal data. Creators may see the email address of buyers of their content for transaction-related purposes only.

4. International Transfers

Some providers (including Hive Moderation and certain payment providers) are located outside the European Economic Area. Where personal data is transferred outside the EEA, we rely on appropriate safeguards within the meaning of Chapter V GDPR, including European Commission adequacy decisions and Standard Contractual Clauses, together with supplementary measures where necessary.

5. Security

We implement technical and organisational measures appropriate to the risk, including encryption in transit, access controls, watermarking of delivered content, logging of moderation decisions, and the strict separation of payment data (held by our PCI-DSS-compliant payment providers).

6. Your Rights

You have the right of access, rectification, erasure (subject to legal retention obligations), restriction, portability, and objection, and the right to withdraw consent where processing is based on consent. You may also lodge a complaint with the CNIL (cnil.fr) or your local supervisory authority.

To exercise your rights: support@treets.me. We respond within one (1) month, extendable by two (2) months for complex requests.

Certain data cannot be deleted on request where retention is required by law — notably transaction and accounting records (10 years), KYC records (minimum 7 years), and records related to illegal-content reports.

7. Creators as Independent Controllers

Where a creator uses buyer data outside the Platform, the creator acts as an independent data controller and is solely responsible for that processing, including having a lawful basis and honouring data-subject rights. For data processed on the Platform, InSugarWeTrust acts as controller for platform operation, payments, moderation, security, and compliance, and as processor for content uploaded and managed by creators.

8. Cookies

The Platform uses strictly necessary cookies for session management and security. Any non-essential cookies (analytics) are subject to your consent via the cookie banner, in accordance with CNIL guidelines.

9. Minors

The Platform is strictly prohibited to persons under eighteen (18). We do not knowingly process the data of minors; any account identified as belonging to a minor is deleted and associated content removed.

10. Changes

We may update this policy at any time. Material changes will be notified by email or prominent notice on the Platform.

11. Contact

InSugarWeTrust SARL — 122 rue Amelot, 75011 Paris, France — support@treets.me